Functional Areas

• LCL
• FCL
• Air Freight
• Warehouse management
• Custom Clearance
• Service Jobs
• Settlement
• Ops Accounting
• Tariff Management
• Trucking
• Master Data Management

Operational Areas

• Export
• Import (Including Trans-shipment process)
• Ops Accounting
• Maintenance
• Operational KPI’s & Reporting

Activities:

Current State Understanding

 Drive sessions to gather understanding of AS-IS business process
 Create value stream and business capability matrix
 Provide input for Domain model
 Support sessions to gather country specific requirements
 Understand current operational KPI’s that are being monitored
 Drive the playback (Validations) sessions

Observations & SOD

 Comparison of AS-IS process against industry standards
 Draft high level functional requirements
 Draft controls that should be put in place
 Bring trends/ industry best practices as deemed for the client
 Identify process not followed & as seen in the industry
 Identify avenues for improvement/automation
 Listing the reporting requirements
 Identifying legal and statutory requirements
 Recommend operational KPI’s as well as business metrics to measure
 Assist in application convergence exercise

High Level Approach

 Assist in shortlisting / identify products/systems for the identified gaps (Build vs Buy)

Blueprinting Plan

 Provide inputs for creating & finalizing the blueprinting plan

Business process workshop &
BRD

 Create TO-BE capability/ process
 Drive the playback sessions
 Input for the BRD documents and key controls
 Draft country specific localization requirements
 Identify measurable business & operational KPI’s

Architecture Designing

 Assist in identifying modules that would be required for meeting the desired business capabilities

Plan & Final Report

 Create Business capability /value stream clusters for individual MVP’s
 Provide inputs and validate the MVP plan
 Identify potential risks from execution standpoint
 Participate in the report playback sessions